MELLEAU PRIVACY POLICY

Last updated:12 April 2026

1.      WHO WE ARE

This privacy policy explains how we collect and use your personal information when you visit our website at https://www.melleau.co.uk (the “Website”).

Cardrona Drinks Company Limited (“we”, “us”, “our”) is the data controller for personal information collected through the Website. We are registered in England and Wales under company number 15910816 and our registered address is:

Cardrona Drinks Company Limited
Allia Future Business Centre
Allia Future Business Centre Building 1
Future Business Centre
Kings Hedges Road
CB4 2HY

If you have any questions about this privacy policy or how we use your personal information, you can contact us at:

Email: hellothere@melleau.co.uk

This Website is an informational brand website for Melleau Sparkling Vodka Soda. You cannot buy our products directly through the Website.

2. THE INFORMATION WE COLLECT

2.1 INFORMATION YOU PROVIDE TO US

We collect personal information that you choose to give us, for example when you:

• Contact us via a form or email.

• Ask to receive news or marketing communications from us.

• Enter a prize draw, competition or promotion.

• Take part in any other interactive features on the Website.

This may include:

• Name.

• Email address.

• Telephone number.

• Any information you include in free‑text fields or messages (for example, your enquiry about our products).

• Competition entry details (for example, eligibility information, responses, and your contact details).

If we ever ask for age or date of birth to confirm you are over the legal drinking age, we will explain this at the point of collection and treat that information as part of your personal data.

2.2 INFORMATION WE COLLECT AUTOMATICALLY

Like most website operators, we automatically collect certain technical and usage information when you visit the Website, such as:

• IP address.

• Browser type and version.

• Device type and operating system.

• Pages you visit and how long you spend on them.

• Links you click and referring website/URL.

• General location information based on your IP address.

• Cookies and similar tracking technologies (see section 5).

We usually collect this information using cookies, server logs and similar technologies.

3. HOW WE USE YOUR PERSONAL INFORMATION

We must have a lawful basis under UK data protection law to use your personal information. We process your information for purposes based on legitimate business interests, fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via https://www.melleau.co.uk for a variety of business purposes such as: administer prize draws and competitions, to respond to user inquiries, to send you marketing and promotional communications and to deliver targeted advertising to you. We process your personal information for these purposes in reliance on our legitimate business interests, and/or for compliance with our legal obligation.

Where we rely on consent, you can withdraw it at any time by following the instructions in our communications or contacting us using the details in section 1. This will not affect the lawfulness of any use of your information before you withdrew consent.

4. MARKETING COMMUNICAITONS

We may send you marketing communications about our products and brand, such as news, updates and competitions, when:

• You have given us your consent (for example, by ticking a box to join our mailing list); or

• You are an existing customer or contact and the law allows us to rely on “soft opt‑in” rules for similar products or services, and you have not opted out.

You can unsubscribe from marketing emails at any time by:

• Clicking the unsubscribe link in any email we send; or

• Contacting us at hellothere@melleau.co.uk.

If you opt out of marketing, we may still send you non‑marketing messages where this is necessary (for example, service emails relating to competitions you entered).

5. COOKIES AND SIMILAR TECHNOLOGIES

Our Website uses cookies and similar technologies. Cookies are small text files placed on your device that help the Website function and provide information to us.

We use cookies to:

• Make the Website work properly and keep it secure (for example, to remember your cookie preferences).

• Understand how people use the Website (for example, which pages are most popular), so we can improve it.

Some cookies are essential and are needed for the Website to function. We use these without asking for your consent. Other cookies, such as analytics cookies, are not essential and we only use them with your consent, which we collect via our cookie banner or settings tool.

You can change your cookie preferences at any time using our cookie banner or settings tool, or by adjusting your browser settings. If you disable certain cookies, some parts of the Website may not work properly.

For more detailed information about the cookies we use, please see our Cookie Policy.

6. WHO WE SHARE YOUR INFORMATION WITH 

We may share your personal information with the following categories of recipients, where necessary:

• IT, hosting and Website service providers that help us operate and support the Website.

• Analytics providers (for example, Google Analytics or similar tool, where used) to help us understand how the Website is used.

• Email and marketing service providers we use to send communications and manage mailing lists.

• Professional advisers such as lawyers, accountants or auditors.

• Regulators, law enforcement agencies, courts or other authorities where we are required or permitted by law to do so.

These third parties are required to handle your personal information securely and only in accordance with our instructions and the law. We do not sell your personal information to anyone.

7. INTERNATIONAL TRANSFERS

Some of our service providers may be based outside the UK or may use servers based outside the UK (for example, email or cloud hosting providers). This means your personal information may be transferred to and stored in countries that have different data protection laws from the UK.

Where we transfer your personal information outside the UK, we will ensure that appropriate safeguards are in place, such as:

• Using countries that the UK government has decided provide an adequate level of protection; or

• Putting in place contracts containing standard data protection clauses approved for use in the UK.

You can contact us for more information about these safeguards.

8. HOW LONG WE KEEP YOUR INFORMATION

We keep your personal information only for as long as we reasonably need it for the purposes described in this policy and to meet any legal, regulatory, tax or accounting requirements.

For example, we typically keep:

• Enquiry information for up to [12–24] months after we respond to you.

• Competition entry records for the duration of the competition and for a reasonable period afterwards to manage any queries or claims.

• Marketing contact information for as long as you remain subscribed or until we become aware that you are no longer engaged, plus a short period to keep a record of your opt‑out.

We may keep anonymised or aggregated data for longer, as it will not identify you.

9. YOUR RIGHTS

You have certain rights in relation to your personal information under UK data protection law. These may include the right to:

• Request access to the personal information we hold about you.

• Ask us to correct any inaccurate or incomplete information.

• Ask us to delete your personal information in certain circumstances.

• Ask us to restrict how we use your information in certain circumstances.

• Object to our use of your personal information where we rely on legitimate interests, including for direct marketing.

• Ask us to transfer your personal information to another organisation, where this is technically feasible and the law requires us to do so.

• Withdraw your consent at any time where we rely on consent.

To exercise any of these rights, please contact us using the details in section 1. We may need to verify your identity before responding.

You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you are unhappy with how we use your personal information. You can find out how to do this at www.ico.org.uk.

10. SECURITY

We use appropriate technical and organisational measures to help protect the personal information we process from loss, misuse and unauthorised access, disclosure, alteration or destruction.

However, no method of transmitting information over the internet or storing it electronically is completely secure. We cannot guarantee absolute security, and any transmission of information to and from the Website is at your own risk. You should only access the Website using a secure network and device.

11. CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time. Any changes will be posted on this page and will take effect when we publish the updated version.

We encourage you to review this page periodically so that you stay informed about how we use your personal information. If we make any significant changes, we may also let you know by email or by showing a notice on the Website where appropriate.

12. HOW TO CONTACT US

If you have any questions about this privacy policy or our use of your personal information, or if you would like to exercise your rights, please contact us at:

Cardrona Drinks Company Limited
Email: hellothere@melleau.co.uk

Address:
Allia Future Business Centre
Allia Future Business Centre Building 1
Future Business Centre
Kings Hedges Road
CB4 2HY